Returns & Refund

14 DAY CANCELLATION

If your products do not live up to expectations, you may cancel your purchase within 14 days.

The withdrawal period will expire 14 days after the day you received your goods. If you regret your purchase, simply notify us either an email or a letter.
Within 14 days of this email / letter, we must have received the item that you regret purchasing. The product must be in the same condition as when received.
All price tags and stickers must be intact. If the above is not respected, we will make an assessment of whether the product has lost value – and if so, it will then be offset against the return amount.

Returning as a result of the withdrawal takes place at the purchaser’s own expense and responsibility. All returns must be sent to the following address:
Karnah Trading
Baekken 3
DK 3700 Ronne
DENMARK
When returning must attach a copy of the invoice / order confirmation.

We do not accept return packages sent by COD. Karnah will return your receivable as soon as we have received the items and verified that they meets the conditions for refund. The money is returned to the debit/credit card was used for the purchase. If you have questions regarding your order or exchange / return opportunities, please feel free to contact us:
Email: info@karnah.com
Phone: +45 40 48 60 10

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Description of service

Content management system for building websites and blogs.

Processing companies

Automattic Inc., 60 29th Street #343, San Francisco, CA 94110, United States of America

The processing company's data protection officer

Below you can find the e-mail address of the processing company's data protection officer.
privacy@wordpress.com

Purpose of data

This list represents the purposes of data collection and processing.
AuthenticationUser PreferencesCommenting FunctionalityLanguage Settings

Applied technologies

This list represents all technologies this service uses to collect data. Typical technologies are cookies and pixels placed in the browser.
Cookies

Collected data

This list represents all (personal) data collected by or through the use of this service.
Authentication detailsUser preferencesUser comments dataLanguage settings

Legal basis

In the following, the required legal basis for processing data is stated.
Consent under GDPR

Retention period

The retention period is the time during which the collected data is stored for processing purposes. The data must be deleted as soon as it is no longer necessary for the stated processing purposes.
* Session to 1 year

Overview of Information Storage Techniques

The service outlined here incorporates various methods for storing information on a user's device. The following section provides a detailed account of these techniques, emphasizing their role in enhancing user experience and adhering to established data protection protocols.

wordpress_[hash] Stores authentication details. Limited to the Administration Screen area.
Type First-party
Duration Session
wordpress_logged_in_[hash] Indicates when you're logged in, and who you are.
Type First-party
Duration Session
wp-settings-{time}-[UID] Used to customize your view of the admin interface and possibly the main site interface.
Type First-party
Duration 1 year
comment_author_{HASH} Stores commenter's name to avoid retyping it.
Type First-party
Duration 1 year
comment_author_email_{HASH} Stores commenter's email address to avoid retyping it.
Type First-party
Duration 1 year
comment_author_url_{HASH} Stores commenter's URL to avoid retyping it.
Type First-party
Duration 1 year
wordpress_test_cookie Tests if cookies can be set.
Type First-party
Duration Session
wp_lang Stores the language key of the selected language.
Type First-party
Duration Session
History
Decision Date
Not set yet

Description of service

This service enables users to measure traffic and engagement across their websites and mobile apps using customized reports.

Processing companies

Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States

The processing company's data protection officer

Below you can find the e-mail address of the processing company's data protection officer.
[Your contact email]

Purpose of data

This list represents the purposes of data collection and processing.
Website AnalyticsUser TrackingData Analysis

Applied technologies

This list represents all technologies this service uses to collect data. Typical technologies are cookies and pixels placed in the browser.
Tracking codeCookies

Collected data

This list represents all (personal) data collected by or through the use of this service.
Device informationGeographic locationBrowser informationDevice operating systemScreen resolutionReferrer URLUser interaction dataDate and time of visitUser behaviorPages visitedOnline identifiersTruncated IP addressUser IDAd identifier

Legal basis

In the following, the required legal basis for processing data is stated.
Article 6(1)(a) of the General Data Protection Regulation (GDPR)

Place of treatment

This is the primary place where the collected data is processed. If the data is also processed in other countries, you will be informed separately.
* The European Union

Transfer to third countries

This service may forward the collected data to another country. Note that this service may transfer data to a country without the required data protection standards. Below you can find a list of the countries to which the data is transferred. You can get more information about security measures in the provider's privacy policy or by contacting the provider directly.
USASingaporeChileTaiwan

Retention period

The retention period is the time during which the collected data is stored for processing purposes. The data must be deleted as soon as it is no longer necessary for the stated processing purposes.
* The retention period depends on the type of data stored. Customers can choose how long Google Analytics retains data before it is automatically deleted. The maximum retention period is 14 months.

Click here to read the data processor's cookie policy

https://policies.google.com/technologies/cookies?hl=en

Overview of Information Storage Techniques

The service outlined here incorporates various methods for storing information on a user's device. The following section provides a detailed account of these techniques, emphasizing their role in enhancing user experience and adhering to established data protection protocols.

_ga Used to distinguish users.
Type cookie
Duration 2 years
_ga_ Used to persist session state.
Type cookie
Duration 2 years
History
Decision Date
Not set yet

Description of service

This is a web analytics service. It enables users to measure the return on investment (ROI) from advertising and to track user behavior across flash, video, websites, and applications.

Processing companies

Google Ireland Limited Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Irland

The processing company's data protection officer

Below you can find the e-mail address of the processing company's data protection officer.
https://support.google.com/policies/contact/general_privacy_form

Purpose of data

This list represents the purposes of data collection and processing.
Website AnalyticsUser TrackingData Analysis

Applied technologies

This list represents all technologies this service uses to collect data. Typical technologies are cookies and pixels placed in the browser.
Cookies, Pixel, Javascript

Collected data

This list represents all (personal) data collected by or through the use of this service.
Click pathDate and time of visitDevice informationLocation informationIP addressPages visitedReferrer URLBrowser informationHost nameBrowser languageBrowser typeScreen resolutionDevice operating systemUser interaction dataUser behaviorVisited URLCookie ID

Legal basis

In the following, the required legal basis for processing data is stated.
Consent under GDPR

Place of treatment

This is the primary place where the collected data is processed. If the data is also processed in other countries, you will be informed separately.
* The European Union

Transfer to third countries

This service may forward the collected data to another country. Note that this service may transfer data to a country without the required data protection standards. Below you can find a list of the countries to which the data is transferred. You can get more information about security measures in the provider's privacy policy or by contacting the provider directly.
USASingaporeChileTaiwan

Retention period

The retention period is the time during which the collected data is stored for processing purposes. The data must be deleted as soon as it is no longer necessary for the stated processing purposes.
* The retention period depends on the type of stored data. Each user can choose how long Google Analytics retains data before it is automatically deleted.

Click here to read the data processor's cookie policy

https://policies.google.com/technologies/cookies?hl=en

Overview of Information Storage Techniques

The service outlined here incorporates various methods for storing information on a user's device. The following section provides a detailed account of these techniques, emphasizing their role in enhancing user experience and adhering to established data protection protocols.

_utmb This cookie is used to track the visit time.
Type cookie
Duration Session
_ga This cookie is used to distinguish users.
Type cookie
Duration 2 years
_gid This cookie is used to identify the user.
Type cookie
Duration 1 day
__utma This cookie is used to record the time and date of the first visit, the total number of visits, and the start time of the current visit.
Type cookie
Duration Session
__utmz This cookie is used to record where the visitor came from.
Type cookie
Duration Session
IDE Used to display personalized ads.
Type cookie
Duration 1 year, 1 month
CONSENT Used to store the user's consent choices.
Type cookie
Duration 2 years
__utmt Used to throttle request rate.
Type cookie
Duration 10 minutes
_gat Used to read and filter requests from bots.
Type cookie
Duration 1 minute
__utmc Used to store the time of the visit.
Type cookie
Duration 30 minutes
FPID Used to store a value that is used to set the client ID in the request to Google's servers.
Type cookie
Duration 2 years
FPLC Used to register a unique ID that is used to generate statistical data on how the visitor uses the website.
Type cookie
Duration 20 hours
History
Decision Date
Not set yet
History
Decision Date
Not set yet